AGING AND DISABILITY SERVICES ADMINISTRATION
Job Description
Office Chief
Deadline for application: 11/6/2009
This is a Permanent position.
Location: Lacey.
PRINCIPAL RESPONSIBILITIES
The Office Chief has overall responsibility for training and quality assurance and improvement of the home and community service delivery system with regard to the following programs:
• Fair Hearing Policy;
• Medicaid Personal Care (MPC) Services;
• Community Options Program Entry System (COPES);
• Medically Needy In-home Waiver (MNIW);
• Medically Needy Residential Waiver (MNRW);
• The Comprehensive Assessment Reporting Evaluation (CARE) Tool.
• Adult Day Health
• Nurse Delegation
• Private Duty Nursing
• In-home Medicaid Case Management
In keeping with the Aging and Disability Services Administration (ADSA) mission, this position has responsibility for ensuring:
• Washington’s long-term care programs provide appropriate, quality services in the least restrictive, most cost-effective setting appropriate to clients’ needs.
• Programs support and encourage self-sufficiency and consumer-direction.
• Support and facilitation of local planning for services targeted to seniors.
• Evaluation and monitoring of Home and Community Services (HCS)/Area Agency on Aging (AAA) staff work to assure compliance and continuous quality improvement.
• Eligibility, assessment, case management, and care planning are holistic, and coordinated.
• Long-term care services are cost-effective to the state of Washington.
MAJOR RESPONSIBILITIES
The Office Chief is responsible for supervising professional staff who manage internal and external communications regarding programs offered by the Home and Community Services Division. This position has responsibility for:
1. Training--Directs, develops and manages ADSA’s training budget:
• Sets priorities with HCS Director; directs the identification and development of training for Home and Community Services local staff, and Area Agency on Aging case managers;
• Directs curriculum development for all in-home workers and residential providers, including adult family homes, boarding homes and assisted living;
• Directs and manages the long-term care training system consisting of community trainers (210); and residential facilities (470) who conduct their own training;
• Designs and develops plans for the implementation of the voter approved Initiative 1029 and legislative mandates.
2. Communications—directs and manages the development of brochures, manuals and various communication modalities, including the internet, for use by ADSA and AAA staff to impart information on long-term care services offered by the ADSA; and the public to learn and understand long-term care.
3. Development—develops new multi-media training materials related to specific topics identified in by in-house staff, quality assurance efforts, new agency initiatives and legislative mandates. Also provides leadership on training issues in the collective bargaining efforts by ADSA.
4. Quality Assurance (QA) Program—oversees planning and policy development for this program. The Centers for Medicare and Medicaid Services requires states to provide information and or evidence annually about the quality of federally-funded programs. The QA section conducts compliance monitoring, Inter-rater reliability assessments, surveys, and outcome evaluations. Other program areas such as Adult Protective Services and Financial Eligibility for HCS recipients are also reviewed.
• Establishing goals and objectives for programs and staff;
• Hiring, training, supervising and evaluating staff;
• Program development, monitoring rules and procedures promulgation, program analysis and program consultation and advisory services; planning, directing, coordinating, and evaluating the activities of the unit;
• Directing the development of assumptions for program budget projections; preparing the program narrative for budget requests; allotments of program monies; monitoring expenditures and performance indicators; developing department request legislation to advance long-term care service delivery and monitoring draft legislation through session;
• Coordinating with other divisions of DSHS on issues having cross-divisional impact; representing ADSA in meetings with vendor groups, community service agencies and representatives of other state or federal agencies;
• Working closely with other Office Chiefs, Division Directors, the ADSA Assistant Secretary and others, as appropriate, to develop strategies and implement improvements in long-term care service delivery; evaluating long-term care program needs and investigating funding resources available to provide for unmet needs; providing technical reviews and evaluating federal and state regulations, practices of other states, and publications for potential applicability in ADSA programs.
QUALIFICATIONS
The successful candidate will be skilled in working cooperatively with the aging and disability network. Knowledge of and experience in managing federal Older American’s Act programs and funds is preferred.
The successful candidate will have management experience, including experience managing staff, as well as the development, implementation, and monitoring of multiple programs.
The successful candidate will have experience in managing budgets. Knowledge of federal (Medicaid) and state long-term care requirements, state budgeting practices, and legislative procedures and processes is preferred.
The successful candidate will have the ability to work with a wide variety of people; prioritize and manage many competing demands; oversee complex projects; make and defend difficult decisions; manage and motivate others; manage multiple projects and meet established deadlines; and develop positive relationships with other staff, managers, other governmental agencies, and providers.
The successful candidate will have excellent communication skills including writing, public speaking, listening, and negotiating.
The successful candidate will have a BA degree in social work, public administration, or related field. A Master’s degree in a social work, public administration or related field is preferred.
COMPENSATION
Annual salary for this Exempt Position is set at a maximum salary of $83,268 annually plus an employee benefits package that includes vacation and sick leave, health care, dental, life and other optional insurance, retirement, social security and military leave.
APPLICATION PROCESS
To apply, send a cover letter, resume, and a list of three professional references to:
Catherine Plante
Home and Community Services Division
Aging and Disability Services Administration
640 Woodland Square Loop SE, Mail Stop 45600
P.O. Box 45600
Olympia, Washington 98504-5600
Fax: (360) 407-7582
E-mail: PlantCA@dshs.wa.gov
